CGA has provided the City of Pompano Beach with Comprehensive Code Compliance services since 2010. During the transition, CGA outfitted each inspector with a mobile office setup and implemented our automated software INKforce™, which has allowed us to increase our compliance officers more time on the streets and reduced their in-office time. This increased efficiency and presence on the streets has fueled our dramatic increase in the City’s resident customer satisfaction survey, which has seen an increase of resident satisfaction of the code compliance department from 43% in 2010 to 92% in the most recent survey conducted in 2014. This resident satisfaction survey was performed by a third party vendor and is available for view on our website.
CGA is proud to announce that in 2015, we were awarded a 5-year contract extension for our services to continue through 2020. In the next 5 years we aim to increase resident satisfaction and expand our reporting and services to the City.
Pompano Beach, Florida
Comprehensive Code Enforcement